In our group, we have a certain ranger that isn't too bad at roleplay (given that their background is hermit and they are naturally antisocial), and is a good and valuable player. This player is a tiefling, who according to their hermit backstory, has lived among good - willed giants and helped the tribes fend off demons, which are his 'favored enemy'. However, they say that as a Chaotic Neutral character, they simply cannot blame the demons for their inherent nature, and therefore does not dislike them.
Everyone I have ever talked to or posted on any online discussions of the class has simply assumed that the ranger's favored enemy is one that they hate.
Any discussion I give as an example, including DawnForge's "So you want to play a ranger" (YouTube link) is simply discredited by the player. I need clarification on how to resolve this issue, as hating one's favored enemy is quite literally the central part to a ranger, in my opinion at least.