So, IMO a player of mine seems to have not-so-clear ideas about what he wants. We are playing Pathfinder 2e, and he doesn't like it. That's fair, everyone has their own preferences. But from what he says he likes, it sounds like he doesn't know what he really wants.
First of all, he says that he wants something easy to play after hours of work, and he doesn't want to "study" the rulebook. But he chose to play a "controller wizard", probably the most difficult thing to play. He got frustrated because enemies, and I quote: "pass their saves too often" or "have too high ability scores", ignoring the fact that, in PF2e, it's essential to target enemies' weak points. He also says he dislikes the "incapacitation" trait on spells and effects. When I suggested he switch to a fighter, he basically said he doesn't want to examine all the things he could do with an action.
Then he says he much prefers for things to be way more dice-dependant, instead of building a character that has a strong focus on something that they would likely succeed at. Also he does not appreciate level scaling. He gave a (wrong) example that: "a level 20 PF2e character with no training in a skill will always beat a level 3 who is expert in the same skill" - comparing it with D&D 5e. As we know, only characters taking the appropriate feat will do that, and it does not mean they will be allowed to try everything that a properly trained character could.
In any case, I explained that PF2 is an heroic game and yes, characters' experience will make them succeed on trivial tasks. I said that it's something that the characters could have done for years, it's normal for them to succeed. He then made another example saying: "Hey, a cook could have years of experience but could still accidentally cut their finger!" I explained that that's what natural 1s are for, a mistake made by someone experienced.
It sounds to me like he doesn't really know if he wants a realistic system (maybe a crunchy one like GURPS) or a super-light one (a PBTA, for example). He wants to play complicated stuff, but does not want to "study" the system. I could really use some advice, it's the first time a player has such issues. What could I do about it?