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Matt Hakin's user avatar
Matt Hakin's user avatar
Matt Hakin's user avatar
Matt Hakin
  • Member for 30 days
  • Last seen more than a week ago
  • Sheffield, UK
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About

For over 15 years, I have been dedicated to helping individuals seamlessly connect with their Building Society for all their personal banking needs. My passion for this work stems from the dynamic nature of my role, where each day presents new challenges and opportunities. Whether I'm involved in re-designing an IVR system or conducting investigations to enhance the customer journey, I find great satisfaction in ensuring that people reach the right place the first time they reach out.

Beyond work, I embrace my inner geek by immersing myself in various hobbies. I enjoy diving into books, as well as engaging in board games. Lately, I've been exploring the realm of RPGs such as Dungeons and Dragons. Furthermore, I have a passion for coding and continually enhance my Python skills while also delving into Java.

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